Originally Posted by
adambrock
Essentially it's:
- The current night is free
- You receive points in your account for what you would've earned had you stayed and paid for the night
- Cash compensation (either $100 or $200 depending on the brand)
Contact the diamond desk if you didn't receive all of the above.
So if you are walked on an award stay, one should receive a refund of their points used for the award, free night at whatever hotel you are walked to, plus $100-200?