FlyerTalk Forums - View Single Post - Virgin America First Class and The Mandarin Oriental Las Vegas

Aug 2, 2011 | 8:51 pm

#16

SFO777

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Join Date: Nov 2007

Location: Denver • DEN-APA

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Quote:

Originally Posted by francophile

SFO777, excellent report. How would you compare the MO LV with other MO hotels?

Quote:

Originally Posted by AAerSTL

Thanks for sharing! Indeed an awesome and detailed report!
I was wondering the same thing. The pictures look nice but I would assume the service standards aren't up to speed with the properties in Bangkok, Boston, Hong Kong, New York, Tokyo, Washington DC, etc. I imagine its much like the Miami property which I've stayed at several times. It's nice and all but you need to go in with reasonable expectations. The rooms are comfortable and tastefully appointed with modern furniture and decor but front desk is less than fully receptive, hotel operator didn't pick up, breakfast at Sambal was spotty.

Thanks guys for your kind comments!
Granted we were only there for 18 hours, but I was thoroughly impressed by the MO. Valets, bell staff, front desk (greeting me by name as I approached the desk for check-in), bar staff, wait staff. My only other MO experience was Singapore. But service at the LAS MO was on a par with the best FS or Pen we have visited. I will absolutely return and stay here on our next visit. ^

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