FlyerTalk Forums - View Single Post - AMEX not honor promo for DL Pl card
Thread: AMEX not honor promo for DL Pl card
View Single Post
Old Aug 2, 2011 | 6:06 am
  #11  
georgenc
 
Join Date: May 2011
Location: RTP, NC
Programs: Delta GM, Marriott Gold, SPG Platinum
Posts: 87
Originally Posted by mlad1101
I'm quite sure that if you were given the MQM's that you were given (at least some of) the SM's. Go look at your DL account history. When DL gives MQM's on these promotions they post as MQM's and SM's in all that I have ever seen, so those 5k MQM's also gave you 5K SM and the 10K MQM's also gave you 10k SM.
Unfortunately not, I understand what the differences are - and AMEX CS is acknowledging the problem just not fixing it The Delta account history I cut and paste below (no screencap) but it's 5k MQM and 10k SM. The last number is the "total miles" column.

28 May 2011 SkyMiles Amex Cobrand Threshold MQM Bonus
Activity Date : 28 May 2011 5000 5000 5000
28 May 2011 SkyMiles Amex Cobrand Credit Card
Activity Date : 28 May 2011 10000 10000
georgenc is offline  
Reply