Originally Posted by trojanman

AA's hard product is known to be average to slightly below average when compared to other 3-class airlines, but AAdvantage is the industry gold-standard for FF programs and upgrades are fair and easy for the best frequent flyers. Furthermore, once AA launches the new 787 (presumably with a NEW Flagship product), and assuming they don't dilute AAdvantage in the process, I think AA will be poised to be the best USA-based carrier by any standard.