Originally Posted by
sunrisegirl
(DYKWIA - I'm not sure that your comparison is right to be honest. You were caught up in the volcanic ash scenario which was a new situation to almost every airline, etc. The OP's situation is more clear cut and followed a technical issue with the aircraft).
It was actually the snow at LHR in December, so not exactly unexpected
My point was that although the OP may have taken the initiative and got home, BA may be reluctant to pay for the new ticket on EK.
Cheers,
Rick