FlyerTalk Forums - View Single Post - Do BA 'mystery shop' their crews?
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Old Jul 31, 2011 | 3:36 am
  #9  
ba bob
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Unfortunately the answer to this is no as the agreement with the union states that the only people allowed to 'work' on the aircraft are crew. A pity I think as some professional mystery shopping type arrangement could help weed our consistently poor performing crew, and fast track the best crew members.
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