About 2 months ago, l did ROK-BNE-SYD. The ROK flight was delayed, and was thus put onto the next SYD flight when I landed in BNE. The bags didn't make it (due to a very tight connection) and l received a SMS from QF when l landed in SYD to contact Baggage services.

I made my way to QF Baggage (T3) services and was told it would be on the next QF BNE-SYD flight and l should get my bag by 19:30 via courier. I waited till 22:00 before putting my mobile on silent as l had to be up at 04:30 for work. Needless to say, l had about 5 missed calls around midnight from the courier service (downstairs door bell is out of action at the moment...). Because of the job l was involved in the next day (i.e., on the danger side of life), getting a decent amount of shut-eye was very high on my list of things to do.

The courier service made an effort, but l feel that l got misled by QF with the times that it would be delivered and it also seems that QF Baggage staff close around 21:00, which is why l turned off my mobile @22:00.

I did get the bag the next day so all was not lost.