FlyerTalk Forums - View Single Post - Prepaid Resv room type not available WDYT?
Old Jul 30, 2011 | 4:12 pm
  #9  
wilp888
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20 Years on Site
 
Join Date: Dec 2004
Location: BUR/LAX
Programs: UA 1K/2MM, HHonors Diamond, IHG Diamond Elite
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I'm also a smoker and over the last few years, as a Diamond, I probably averaged about 30-40% when a smoking room was not available even when I noted in the comments section of the reservation that a smoking room was more important than room type to me. I have never been offered compensation nor did I ever requested compensation. There are more and more non-smoking properties now and even cities like Boston where it's against the law to smoke in a hotel room. Most properties have so few smoking rooms that there are not enough for smoking guests. It's not a big deal for me. I just go downstairs and smoke outside the hotel, sometimes in the rain or snow. I think walking a guest on a prepaid reservation is a bigger injustice.
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