Originally Posted by
LongviewTX
. . . - at check in I was told the hotel provides one hour free internet for one device for Gold members. I had two devices on me - a laptop and an iPhone so I asked whether they could provide free hour of internet for the second device and was told "no". ...
Are you aware of the benefits of SPG Gold?
If so, you should know that "one hour free internet for one device for Gold members" is not a published SPG benefit. Therefore, the hotel was actually delivering a benefit to you that was over and above what was required by the SPG program. Yet you still feel you should have received more?
