FlyerTalk Forums - View Single Post - Who Likes the Current Upgrade Process?
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Old Jul 29, 2011 | 2:22 pm
  #88  
Ambraciot
 
Join Date: Jun 2011
Location: BOS
Programs: AA EXP
Posts: 7,710
I don't think changing this would be a good thing, but it always seemed a bit strange to me that AA gives EXPs completely free upgrades before selling them to lower elites. Imagine if EXPs could choose between using stickers and being at the front of the line or getting behind paying golds for a free upgrade.

$30 per 500 miles isn't that much; and if it didn't drive away important customers, it might make AA profitable, at least for a little while.
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