FlyerTalk Forums - View Single Post - Jeff Smisek has destroyed a great airline.
Old Jul 28, 2011 | 11:14 am
  #41  
WingedWorldExplorer
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Join Date: Jun 2007
Location: New York Metropolitan Area 45 km from JFK
Programs: UA,AA,AS,BA
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Originally Posted by WiseAss
In my opinion Jeff Smisek has taken my airline of choice Continental that I have flown for over 20 years and run it into the ground. What is going on? I have been on several Trans Atlantic crossing with not enough flight attendants, crappy food, and broken video systems. This was not as prevalent as before. Why are people letting this happen. Seriously he is selling his people and his company up the river. Oh how I long for the good old Bethune days. Anyone else having the same bad experiences?
The smug smiling dude is rushing to down grade his service level to the lowest possible common denominator level ( i.e United's). That is what he means by "aligning" the two carriers. Oh yes, in his video announcements he is very focused on the ( very important ) initiative they have taken, namely that they have repainted the planes. WOW, that is really a change I am gonna like ! !~ ) As you know, nothing is more important to airline executives than to have their preferred design and colors on the plane's tail and body.
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