Originally Posted by
Caradoc
Is it worth your time and effort? Keep in mind that the TSA is going to deny the claim, lose the video, and lie about what happened at the checkpoint in an effort to make you the "bad guy."
Incorrect. TSA has paid thousands of valid claims. It takes forever for the claim to be processed but something damaged at a checkpoint is pretty clearcut. What is more of a problem is when a claim is filed regarding something in checked baggage where the cause of the damage (TSA, airline, customer) may not be so evident.
If the screener drops my camera then I'll submit a claim and include a copy of the bill (or other proof of value.) If they drop my toothbrush then I'll just buy a new once since it was overdue anyway.