FlyerTalk Forums - View Single Post - SPG Amex in US: Limited Time Offer – 30,000 bonus Starpoints
Old Jul 27, 2011 | 6:50 am
  #32  
emilymad
 
Join Date: Feb 2011
Posts: 19
I sent Amex a SM and very nicely asking to be switched to this promotion and explained how I had moved all of my spending to this card, etc. I got a response back that this was a targeted promotion. I am waiting a response from my reply which was how can it be targeted when you got to SPG.com and it is the first thing that pops up. At least give me a real reason like the promotion is only for new card holders. I am very disappointed in Amex's response which I let them know. I am not necessarily surprised that I won't be getting the points but very bad customer service.
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