I received the following e-mail last night regarding my SPG points reservation at the Westin Auckland for January 2012. My reservation still shows as active on spg.com - I'm curious how long it will take them to cancel it and refund the points <I don't need the points right now, so I'll not touch it to see what happens>.
I assume it is futile to try to get SPG to put me up in a similar (non-SPG obviously) properly for 10K SPG points per night, since I could claim I have a valid reservation that they need to honour?
A copy of the attached pdf from the e-mail is
here
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Dear Mr
Toronto1970
Yesterday we announced that the Management agreement of The Westin Auckland Lighter Quay will cease to be in effect from the 29th July, 2011.
The hotel has been working closely with the Receivers Tim Downes and Richard Simpson of Grant Thornton New Zealand Ltd, however the current dispute with the unit holders cannot be resolved, therefore we are unable to continue our operations as normal.
Unfortunately the last night with guests in house will be this Wednesday 27th July 2011 so we are unable to accommodate your whole booking.
Please find attached a press release which will explain in more details
Alternative hotels that you can contact would be The Langham contact number +6499782000 and the Hilton contact number +6499782000
Kind regards
Cameron
CAMERON
WHITE
Duty Manager
THE WESTIN AUCKLAND
21 Viaduct Harbour Avenue, Auckland, 1010, New Zealand
T 649. 909.9000 F 649.909.9001