Marriott Website
I did a search but couldnt come up with a Marriott Website specific thread. Marriott's is plain awful...the nice part is that the actual front end of the site looks very nice however the backend is a complete mess.
How many days does it take to have a stay update? It's up to a week at times which is pretty ridiculous nowadays with everything being electronic and payments getting cleared pretty much immediately.
Also, the inability (at least from what I found) to get my electronic copy of my receipt is acceptable in 1998 but is not acceptable in 2011. Heck, if you want to save some money add a preference box to my profile "Only have receipts on checkout through email" and instead of having to slide it under my door the night before checkout I know it'll be emailed to me. There has been multiple times in my short Marriott membership that I've needed to look up a stay a couple of months ago for the receipt and I was out of luck. I'm trying to think back but I believe in order to receive it I could have called CSR or print off a form and FAX it to Marriott.....FAX! lol
Anyways, I dont mean to rant but have really thought about it a lot and how it's about the only thing that could make my experience with Marriott perfect