Originally Posted by OnAMileHigh

My first attempt to use Global Entry yesterday at LAX was a huge disappointment. The kiosk worked fine until i received the big black X on my receipt. I was then escorted to a waiting area where I sat for 20 minutes.

When a CBP agent finally arrived I got the full on bag inspection. Everything was removed and searched. The CBP agent asked "how many times have you been arrested" ummm like none. I would not have GE if I had an arrest record. The agent then proceeded to comment on my medications. He mockingly said "you take a lot of medications" duh. I have a medical condition that requires daily medications to control. I thought the agent's comments and tone were highly unprofessional and inappropriate. Finally, the agent finished his inspection and then had me sit in a holding area while he went to discuss "my case" with his supervisor.

Finally the agent returned and said "we will let let you go this time, now get out of here".

.... I Thought GE was going make my life easier not subject me to more CBP BS.