Flight/Origin-Destination: AC145 YYZ-YYC
Date: 24-Jul-2011
Cabin: J
Status: E

Pre-departure
Was check in quick and efficient? N/A OLCI
Did you use priority security (if eligible) and if so, was it quick and efficient? Yup. Nexus ^
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? IDed like usual, but nice for a quick drink.
Was priority boarding offered (if applicable to your status) and efficient? Yup.

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? No. Didn't realize we were delayed 30 minutes until we landed.
Was the IFE activated on the ground? Yes
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? N/A
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Newspapers, menus and orders taken on the ground. Meals taken front to back.
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) 1hr.
How was the quality of all the meals? Good.
Did the cabin crew continuously top up the beverage of your choice throughout the flight? Yup! Crew was fabulous.

Post departure
If you have checked baggage, did it arrive within reasonable period of time? N/A

Overall experience/any other comments
A great transcon. Exactly what I would ask for from that route. Please pass on my thanks to the crew.