FlyerTalk Forums - View Single Post - Meeting with Rupert Duchesne - March 20
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Old Mar 2, 2002 | 8:53 am
  #11  
skofarrell
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Empress, My industry pays a lot of money to get our top customers together for meetings. These meetings range from one on one's to focus groups to large scale educational events that span weekends in nice places, like Chateau Montebello or Banff. In every case we cover travel and accomodation expenses. For focus groups, we go one step futher and provide an honorarium to compensate our customers for their time.

The fact the Aeroplan and AC will not cover the minimum of transportation costs for a meeting with their top customers is ludicrous (I'm guessing everyone going is a active FT'er). When you consider that they are in the transportation business it becomes insulting.

With all due respect, I'd tell him to forget it. From the looks of how the meeting is being set up, two things are occuring. First, they aren't taking you all seriously (this is evidenced by making you pay to meet with them). Second, you're dealing with a bunch of amateurs (see the first point).

In either case, it is pure AC style. Nothing is going to come from this meeting. It is all window dressing.


[This message has been edited by skofarrell (edited 03-02-2002).]
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