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Thread: What do the concierge's do?
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Old Mar 7, 2002 | 8:26 pm
  #18  
Vasbyte
 
Join Date: Dec 2000
Location: Toronto, Canada
Programs: AC*SE; AC 2MM; Marriott Platinum Elite
Posts: 621
Do not confuse the concierges at the SE desk with the airport onsite concierges.

My understanding is that the concierges on the SE desk are a completely outsourced group providing general travel support services to SE members.

The at airport concierges are uniformed AC employees.

While the mandate of the two groups overlap to a certain extent I think their field of expertise is vastly different.

This is my understanding - please correct me if I'm wrong.
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