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Thread: What do the concierge's do?
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Old Mar 7, 2002 | 8:23 pm
  #17  
Academic
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Join Date: Jan 2001
Location: YXU, ON Canada
Programs: AC LT E50K; AC*MM; SPG LT Gold
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My experience with concierges is still fairly limited, but I was very impressed in LHR a couple of weeks ago. I had no particclular needs, but Paula went out of her way to let me know that she and the other concierges there were available to help out, and she escorted myself and another SE to the aircraft door when we were late. The HNL crew have also been wonderful.
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