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Old Jul 25, 2011 | 11:18 am
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Fanjet
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Originally Posted by barte
The only way is to call them.
Which I have to do every week, as they mess up my points every single time...
I actually just got my first account summary e-mail from them which shows my YTD elite progress. However, I am 1 stay/2nights short in their report. And I had 1 stay (for 2 nights) that I had to do an email stay request for. When I get a chance to call them about being short, and it happens to be because of that stay (which they did end up crediting correctly points and bonus wise), you might want to make sure that it's not happening to you as well when you do your call-in requests. What a messed up system!
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