Originally Posted by
kwildnj
I apologize for my "attack" on the OP, but the information was contained throughout numerous posts, and I overlooked part.
At the end of this all, at all boils down to this: you need to ask to get, and its obvious the passenger never asked for anything beyond the next confirmed seat on a flight between IAD and SFO.
Had the passenger asked for something more, I'm I fairly certain it would have happened. But again, you need to ask to get.
I appreciate that.
It still seems ridiculous that the first confirmed seat was 3 days away. When I first heard about this, I had no idea the girl had family she could stay with in the DC area, which takes away some of the urgency of her situation, but the again, United didn't know that either.
As soon as there was world of a delay/ cancelled flight her parents were on the phone with United trying to get her home asap, and I'm SURE they asked for her confirmed on a flight sooner than Monday. Because of other circumstances- the family she was staying with was moving this weekend, they didn't want to deal with her being on standby all weekend- that was their choice. There is no way of knowing if she could have got home sooner if she had waited around the airport all weekend for an earlier flight.