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Old Jul 24, 2011 | 9:31 am
  #16  
Fruitcake
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15 Years on Site
 
Join Date: Dec 2009
Location: London
Programs: Mucci Petit Four de Pucci, RedVee's Navigator Badge, BA Gold, Hilton Diamond
Posts: 3,140
Originally Posted by Zhivago
The BA lost/damaged baggage department is an area where, in my experience, BA have always done well. (
+1. Last year, I left a rail ticket for Mrs Fruitcake to collect there - she was coming through T5 the day after me. She got it fine. Not lost luggage but still great service.
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