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Thread: Suitcase broken? No problem, sir!
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Old Jul 24, 2011 | 8:35 am
  #15  
Jimmie76
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Originally Posted by imt24
They damaged mine on the way up to EDI in JUNE and because it was a Tumi and therefore considered 'expensive' they arranged for it to be collected and (hopefully) fixed.

I know this isn't BAs fault, but I'm still waiting to hear anything from them, having to contact Antler because of the brand, and it's been over 5 weeks now The only contact I have with them is when I ring them!

I guess I should just go for cheaper bags in future and get it replaced within a few days
Briggs and Rily will fix their bags free of charge even if they are bust by the airline, possibly worth considering as an alternative.
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