FlyerTalk Forums - View Single Post - Suitcase broken? No problem, sir!

Jul 24, 2011 | 5:58 am

#6

BingBongBoy

FlyerTalk Evangelist

Join Date: Dec 2008

Location: Home: East Mids UK - Work (Base): Accra, Ghana.

Programs: BAEC: Silver - Marriott: Titanium

Posts: 12,086

Very similar to my experience with Southwest at SFO. Torn bag when delivered to belt. No problem. Either a $50 travel voucher or a new bag. I took the new bag as I had to re-check the items on to BA for the flight home. All very impressive...

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