Flight #4
Routing: LHR-JFK
Flight Number: AA101
Aircraft: B777-200
Departure: 10:55
Arrival: 13:40
Cabin: First
Load: 100%
BA Tier Points: 180
After a prolonged queue to collect my AA boarding pass and extra security checks I was through into the hell of LHR's T3. I bolted straight to the AA lounge. It was very poor and crowded, although the showers are much better than the BA plastic cabins at T5.
After my shower at AA I headed to the BA First lounge next door for some breakfast. The BA has so much more class and ambience.
My flight to JFK was finally called and I took the long walk to the AA Zoo that is gate 32 for further security checks and herding.
We boarded late. The crew hardly make you feel special.....they literally just point the way to the seat. Very different to BA and CX.
The cabin was very shabby and dirty. The crew were less than interested and the welcome drink was served in a plastic glass...not an F service IMHO. I really wonder why people bother to fly AA now when they can utilise BA on trans-Atlantic flights. I genuinely believe the service and the seat are better in Club World than AA Flagship......
To be fair, the seat was actually quite comfortable but the service was shocking. The crew were nowhere to be seen during the flight. When I hunted them down in the galley, there was a single crew member sat on a jump seat listening to his iPod with Bose noise cancelling head phones on.....what happens if he needs to hear a call bell or worse still an emergency from the flight deck???
Food was rubbish.......
The amenity was very basic.
Landing into JFK was excellent. I was the first non-US passport holder at immigration so was from aircraft to taxi in 10 minutes! I then headed for Manhattan for my afternoon meetings.