Originally Posted by
nytraveller53
http://www.youtube.com/watch?v=voUc5...eature=related
I was surfing around, and thought some people here might be interested. There's a "part 2" as well. I didn't realize that agents were allowed to speak to paying customers like this.

Although I don't know the "whole story".
I'm stunned, this a nothing nonsense piece - what did the redcoat do wrong? I think she handled it fine. Thumbs down for what?