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Thread: Harvard Business Review: Simple Ways the TSA Could Make Customers Happier
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Old Jul 22, 2011, 5:40 pm
  #12  
loops
 
Join Date: Jan 2011
Location: in the sky
Posts: 490
Originally Posted by SATTSO

Around Spring break, when lots of families travel, is a great time to keep some wrapped candy in your pocket to give out to kids, crying from being woken from their sleep or fighting with their brother or sister, or whatever. But as jkhuggings suggest above, I do not think it is seen as "bribing" children to comply with screening; its more of a distraction; despite the sugar your giving them, for a short time they mellow out and allow their parents time to prepare their carry-ons for x-ray screening.
ooh ICK! The candy melting and mingling with the filthy lint in your pocket, coupled with the transfer of godknowswhat from the gloves that haven't been changed since who knows when. No thank you!!

<gag>

I mean really... That's DISGUSTING!
Last edited by loops; Jul 22, 2011 at 5:45 pm Reason: added sentence for clarity
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