Originally Posted by
SFOPhD
1) Only UA uses SFO as a hub, so are were more direct flights to more destinations
2) Economy Plus seating at a low frequent flyer level
3) The occasional complimentary upgrade to first class
Are there any other airlines that
1) Fly a reasonable number of places from SFO
2) Allow access to premium seats (i.e. exit rows) at a low frequent flyer level
3) Allow complimentary upgrades to at a low frequent flyer level
Thanks for the suggestions!
Originally Posted by
SFOPhD
Now that you've made me think about it, maybe these changes aren't directly linked to the merger, but are at least recent impressions.
1) I feel as if customer service keeps getting worse and worse... Unfriendly and unhelpful compared to some other airlines I've flown.
2) Half of my flights are delayed.
3) Flying out of a hub all the flights are packed and the airport experience is more frustrating.
I see you really like lists of 3...
No other carriers are going to fit all 3 of your criteria better than UA. If you insist on switching I would go with whichever airlines (VX, DL/AS, AA) that can get you to their hubs most conveniently. But I believe half of all flights out of SFO are delayed either due to fog or slowdowns from routing through the country. The customer service thing I think shouldn't be that big a deal as I don't see any other airlines being significantly better.
Flying out of a hub does perhaps reduce your chances of upgrades since so many other elites will be flying out as well. But if you are only get to the lowest tier UA is probably going to be a better choice than others.