Originally Posted by
Doppy
Booked on AA DCA-JFK last week. Flight went mechanical and AA rebooked me on DL on a CRJ900. As soon as we get in the air they make an announcement that there would be a full beverage service in first, but "due to the short duration of the flight," nothing at all in coach.
The FA "working" coach shushed several passengers before and during the saftey announcement, then later on in the flight scolded a young child for having the audacity to ask for water - "we don't provide any service in coach." (To be fair, after the scolding, she did grudgingly provide a cup of water.)
Two FAs and they can't offer anything in coach?
On the way back on AA the single FA offered a full beverage service plus items for sale. Glad I don't have to fly DL on a regular basis.
I have done DCA-JFK or JFK-DCA about 6-7 times in the last year. Thankfully I have never missed the UG. All have been on the C900 and C700. I'd say the FA's do pre-flight beverages in first about 50% of the time. My two most recent trips (June and July) did not have pre-flight drinks and one didn't even have the little Dasani bottles. The FA's also announced no service in coach, but they did serve drinks and snacks in first. I have found this "lack" of service to be fairly consistent with this route. With that said, you're in the air for 45-50 minutes, so it's not that terrible.