Originally Posted by
ankitgu
Update - having a set of keys for my apartment shipped to the nearest Fedex location and then AAA come and unlock my car so that I can get the valet key out of the dash.
I wasn't able to get to an Elite travel desk (didn't have the #), but the regular line had a lady who was highly against having something shipped to the check in counter - she kept repeating that it couldn't be guaranteed and she doesn't suggest it. She was actually a bit rude to me about this.
I can see them not wanting to accept deliveries for customers -- they're not exactly setup for this type of service like a hotel or large building might be.
Rudeness, of course, is not appropriate. Then again, I tend to give the CO co-workers a bit of leeway here. After all, they've been repeatedly told by management for two decades now how great they are, so a bit of cockiness is to be expected when dealing with a workforce like that.