Originally Posted by Steve M

Sorry to hear about your husband. Regarding Priceline tickets, the terms are pretty clear: they are non-refundable and non-changeable. Unlike a ticket purchased directly from an airline, Priceline terms and conditions don't even provide for a refund in the event of the death of the passenger prior to travel, let alone an injury. You agreed to the "no changes, no refunds, ever" clause up front in return for the discounted price. When you "self-insure" against certain unlikely situations in lieu of more expensive options, sometimes it doesn't work out the way you'd like. It would certainly be gracious of CO or Priceline to offer a refund in this case, but I don't think they're under any obligation to do so.