FlyerTalk Forums - View Single Post - United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]
Old Jul 20, 2011, 11:30 am
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UA Insider
Company Representative, United Airlines
 
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
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United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]

Hi Everyone, we wanted to give you a heads up that our new United Airlines iPhone/iPad application is now available to download for free from the Apple App Store. We'll officially be announcing it soon, but in the meantime, please take it for a test drive and let us know what you think!

Here are some highlights of what you'll be able to do:
  • Book revenue flights. The application gives you the ability to make reservations for your revenue travel in a few easy steps. The ability to redeem Mileage Plus mileage for award tickets is not currently available, but, will be added once we’ve integrated our computer systems.

  • Check flight status (including viewing standby and upgrade lists). With this feature you can get the latest status for flights by entering the flight number or cities. Additionally, the Flight Status option gives you the ability to view Standby and Cleared Lists – including the First Class Upgrade list.
    Worth noting: When viewing the Upgrade Standby List, you’ll be able to see where you are prioritized list and whether or not you’ve cleared, but unlike the Continental app, you won’t currently be able to see the specific number of customers who are booked or checked-in for the flight. We know this is a valued feature, and at the latest, we’ll get this added once we’ve integrated our computer systems.

    Additionally, another feature that is available on the Continental application that is not yet available here is the ability to see where a specific aircraft is coming from. Once we’re on one system, this feature will be added as well.
  • View airport maps.If you’re not familiar with how an airport is laid out, our airport maps will help you find your way.


  • Check-in. With this simple to use feature you can check-in, get your seat assignment and get your boarding pass just as if you were checking in online.
Additional features of the application allow you to check your account balance, view your existing reservations, get information on our United Lounges and much more. We think you'll find the app is convenient and easy to use. Your feedback and comments are always welcome.

Shannon Kelly
Director, Customer Insights & Metrics
United Airlines
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