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Thread: New web site: Rapid Rewards Answer Guide (www.rranswerguide.com)
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Old Jul 20, 2011 | 10:41 am
  #5  
southwestgabe
Company Representative - Southwest Airlines
 
Join Date: Jun 2011
Location: Dallas, TX
Programs: SWA Customer Relations
Posts: 48
Originally Posted by fireworksboy
Quick question that I can't seem to find the answer to - has there been any change to canceling an award ticket on 2.0? In the original version of RR, you could litterally just not show for an award ticket and it ended up back in your account. (just fyi - personally I always call and give them a heads up) Is that still the case or is there any kind of penalty for cancelling these days?
There has not been a change to cancelling reservations booked on Award travel. If you cancel the reservation, the points/award gets deposited back into the RR account. Thank you for calling in advance! There is no penalty for cancelling.
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