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Thread: DL changed flights /rerouted return itineraries through different connection cities
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Old Jul 20, 2011 | 1:38 am
  #4  
tentseller
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The only way of ensuring flights changes are the same for both of you is both tickets has to be on the same PNR. Linking is just a note to refer to the other PNR when agents are looking at the PNR information. The re-routing/re-scheduling within the IT system does not see this information.

Is one of you on a paid ticket and the other on a award ticket or the two tickets are redeemed from different SM accounts? If so then you will have two PNRs and they cannot be put under one PNR.
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