Originally Posted by
njcommodore
Now, if you did not know about all the promos you weren't "eligible" for, would you still have taken your business elsewhere? Are there better promos at other chains?
I don't know how Marriott could keep their promos a secret for their loyal customers. Even if Marriott wouldn't tell them, as a loyal customer you get to know which promos are current in another way. (talking to other guests for example)
I just contacted Marriott's CS a second time about this promo. This time with a mail as I had no time to call. It takes them longer as usual to reply. Maybe good news?