Originally Posted by
LAXgt
As a plat with over 100 nights last year, I've selected for summer bonus promo only. With so many promos available, I decided to take my business somewhere else. The funny thing is Marriott send me an email survey asking why I haven't been staying at Marriott as frequent as I used to.
Now, if you did not know about all the promos you weren't "eligible" for, would you still have taken your business elsewhere? Are there better promos at other chains?