Constructive Criticism:
1) As other reviewers may have noted, it makes no sense that the hot tub area is off-limits to non-spa users. This should be changed.
I found that they will accommodate guests....The first day the spa whirlpool was being used by other (paying) guests and my wife, daugther and I were invited to use the whirlpool in the women's locker room (there was no one else there) and the second day we were allowed to use the spa whirlpool....