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Thread: Input for presentation to LH LG on 11AUG2011
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Old Jul 19, 2011 | 1:33 pm
  #13  
sentom
20 Years on Site
 
Join Date: Dec 2004
Location: SZG
Posts: 3,934
Originally Posted by oliver2002
Guys,
ground, call centers and customer feedback only please... not M&M! The last 3 posts have absolutely nothing to do with the areas I asked about.
ground: FRA C arrival pickup for HON/F, better fastlanes in A/B for connections

call centers: get at least one of them to kassel level, berlin is nowhere close, let alone most of the others

customer feedback: rehire michelle (LHRelate) and let her run this department, she seems to understand what's important ^
but in general, quicker response times for SEN/HON

thanks oliver!
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