FlyerTalk Forums - View Single Post - Input for presentation to LH LG on 11AUG2011
Old Jul 19, 2011 | 9:48 am
  #7  
weero
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Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
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So they finally installed a body which deals with customer feedback ^ !

As wishlist: maybe ask them if they have anyone in the customer feedback group who actually is authorized to talk to medium and higher management.
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