FlyerTalk Forums - View Single Post - SYD transfer - QF has lost the plot
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Old Jul 19, 2011 | 12:33 am
  #36  
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Originally Posted by gaia
I’m flying MEL-SYD (QF) (full fare biz return $1,200) and then first class SYD-BKK (TG). I’ve been QFF top tier since 1987 & just recently the new TG Platinum. I’m astounded that I’m expected to collect my bags in SYD & lug them personally onto the QF bus between the domestic & initernational terminals. QF's SYD interlining policy will terminate my 24 year relationship with them. QF has lost the plot.
FWIW I agree with you!

If you could make the new super plat level in 3 months Qantas should be doing everything in their power to keep you as customer.

want to interline your bags to another carrier? 'Certainly Sir/Madam!' should be the response.

you spend how many tens of thousands of dollars with them each year??... if i had a client like that in my business I'd fall over backwards if they asked me.
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