I was upgraded and they couldn't move me to another room as it was sold out due to some sort of event.
I'm going to speak with the manager on duty before I check out today. I had to use the pull out sofa in the middle of the night.
The shower door was missing too! The hinge is still there, but no door. I just realized this when I went into the shower this morning!
And they charged me for parking when I took a cab to the hotel from the airport.
btw, it's room 1904.
Worse Renaissance so far. I'm heading to the Renaissance STL Airport and Marriott St. Louis Union Station, let's hope the rooms are much better!
Last edited by PiggieMac; Jul 17, 2011 at 8:43 am