FlyerTalk Forums - View Single Post - System updating - should it override rules?
Old Jul 16, 2011 | 8:21 am
  #11  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
It's probably too late, but your email is way too long. All DL needs is the facts, not the long argument. I would simply say:

1. I qualified on Date XX/XX/XXXX with flight YYY from AAA-BBB
2. Did not receive proper full credit for the full segments:
List

Please credit the missing segments. Thank you

When writing to CS, brevity is always a major + and you should only include the facts not the argument.
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