Originally Posted by
dingo
Here's what I don't get: why doesn't SPG just drop the upgrade perk. It is the source of so much frustration, lying and bad will...
Well, in my one and only stay at this property last year I received a great upgrade to a suite without any prompting whatsoever.
Furthermore, I am upgraded on 100% of my stays, and to a suite more often than not.
So my answer to your question is to ask you back - why would you deny me my upgrades just because your reality is different than mine?
Cheers,