Really? That doesn't match my recollection. I guess I forgot to ask you for my opinion after I flew.

I've flown BF twice from Europe. The first time was old BF and excellent food and service, so the hard product sucked but the soft product was wonderful. The second time was new BF and I still didn't like the seat as much as UA's (though it had some advantages UA doesn't) and while the food was pretty good, the FA was horrible.

I'm not saying UA's overall package is better (or worse) but to state that it's universally true that CO's is better in all possible respects, and everyone knows it, is way off base.