Had my first flavor of UA hardware this week. All I can say is I hope that we can still enjoy a very young fleet with seat and overhead configurations made by the old Continental team. On both flights the UA flight attendants apologized for the lack of overhead space. The "first class" seats on the 767 and 757 I flew took me back 10 years from a comfort standpoint. The old useless air phones were still there and there was no place to put your feet, as there were electronic boxes below each seat.

I also hope we don't get a bunch of snarky reservation folks. I had two dealing with CAL reservations this week and I got the we really don't care and the you must have screwed up your reservation comments. In one case for no reason they split a reservation for my family into 3 reservations. I asked why and was told, "It was what you did, it has nothing to do with our system". EXCUSE ME, but all I did was check in and then when I went to print I could not find my wife's reservation. My daughters was in the original number and mine was a different one and my wife's was a third one.

PLEASE GOD DON'T SCREW UP WHAT WAS A GREAT CUSTOMER EXPERIENCE AND AIRLINE!!!!