Originally Posted by
jchiguy1
Precisely. SMI/J doesn't understand that the "little things" (wide choice of hit films, mid-flight snack on long-haul) mean a lot and that cutting amenities in profit generating premium cabins could lead to financial catastrophe.
So I'm guessing things were awesome on UA before SMI/J because there was a ton of films offered and fantastic food? (I don't remember either of those in Y).
AFAIK, long-haul flights on CO and UA have a mid-flight or pre-arrival snack and Y on the 777s and 752s have AVOD that features up to date movies. The 767s have 8 channels on a loop. Oh, and all of the TATL planes have power in Y (EmPower on the 767s and 110v on the 757s and 777s).
Smisek has already talked about bringing the UA longhaul fleet up to snuff.