Originally Posted by
view-with-a-room
The entire ICH system was down for two days! Did the IHC staff both to mention the ICH system was down for two days and all reservations were completed via phone? No one at IHC will take ownership of the issue so you must take ownership of the issue. Log on and cancel the reservation so you are not charged for a no show.
Why really worry. The credit card used to secure the booking is not any of the OP's
Dave