Originally Posted by
Kwaj boy
These surveys are meaningless. Who cares what a small sample of people think? Consider that Facebook also made this list. I don't use Facebook but really...why would they be on anyone's list of most hated companies? This kind of shows how valid [invalid] this survey really is.
Agree. They probably surveyed most of the frequent flyers who post on this forum or former Northwest fliers.

(ducking)