We gave up on Shaw in 1997 when Telus began the multimedia trial. Digital cable at half Shaw for poor analogue cable. Then came high speed Internet. 3-4 times faster than Shaw Wave, with proxy/Nat included.
They abandoned the trial, so we moved to ADSL and satellite. Like opencdnskies, our bill was much lower for better quality services. Never had a significant problem, and speed is consistently better than cable ISP's.